By participating in fundraising activities for MSAA (Multiple System Atrophy Australia), you agree to follow these terms and conditions. This agreement gives you permission to raise funds for MSAA while ensuring you meet our standards and legal requirements.
DEFINITIONS
“MSAA” means: Defeat Multiple System Atrophy Australia Limited t/a Multiple System Atrophy Australia ABN 57 638 405 151
“Collected Funds” means: all funds or property collected or received by the Fundraiser in the course of Fundraising Activities on behalf of MSAA.
“Confidential Information” means: all information relating to MSAA, its business, operations, affairs, supporters, donors, intellectual property, and fundraising activities, or any information disclosed or made available to the Fundraiser by or on behalf of the MSAA.
“Fundraising Activities” means: any solicitation, event, campaign, or initiative carried out or proposed by the Fundraiser for the purpose of raising funds for MSAA, as authorised in writing.
“Intellectual Property” means: all present and future rights relating to copyright, trade marks, service marks, logos, designs, patents, business and domain names, database rights, confidential information, know-how, inventions and other results of intellectual activity, whether registered or not, including applications, renewals, and extensions and any goodwill associated with them, specifically including but not limited to MSAA’s IP assets, e.g. logo, brand colours, taglines, website URL, and any promotional material. Personal Information means any information or opinion about an individual, as that term is defined in the Privacy Act 1988 (Cth).
“Privacy Laws” means: the Privacy Act 1988 (Cth), the Australian Privacy Principles, and all other laws, rules or regulations in Australia regarding the privacy, protection, use, or disclosure of Personal Information.
GENERAL TERMS
- MSAA grants the Fundraiser a limited, revocable authority to undertake Fundraising Activities on behalf of the MSAA, strictly in accordance with these terms and conditions.
- The Fundraiser must not represent itself as an agent, employee, or partner of MSAA except as expressly permitted by MSAA.
- The Fundraiser must comply with all MSAA procedures and approvals for conducting Fundraising Activities.
- MSAA reserves the right to modify these terms at any time. Continued fundraising activities after notification of changes constitutes acceptance of the modified terms.
INTELLECTUAL PROPERTY
- MSAA’s Intellectual Property, including its trademarks, logos, business name, slogans, copyrighted materials, brand guidelines, domain names, and promotional materials, are and shall remain the exclusive property of MSAA.
- The Fundraiser is permitted to use MSAA’s Intellectual Property solely in connection with authorised Fundraising Activities.
- The Fundraiser must not use, reproduce, alter, modify, assign, licence, sub-licence, sell, transfer, or otherwise exploit MSAA’s Intellectual Property, except as expressly authorised in writing by MSAA.
- The Fundraiser must only use the promotional materials included in the brand pack provided by MSSA.
- Upon completion of Fundraising Activities, or upon request, all rights granted to the Fundraiser over MSAA’s Intellectual Property shall immediately cease and the Fundraiser must return or destroy all materials containing MSAA’s Intellectual Property as directed.
- The Fundraiser indemnifies MSAA for all losses, damages, costs, or claims arising from unauthorised use or infringement of the MSAA’s Intellectual Property.
CONFIDENTIALITY
Children
- The Fundraiser must comply with all laws, regulations and codes of conduct relevant to fundraising activities in Australia.
- The Fundraiser must conduct Fundraising Activities with integrity, professionalism, and transparency, and must not engage in conduct that may bring MSAA, its programs, reputation, or relationships into disrepute.
- The Fundraiser must comply with all instructions, directions, policies and branding guidelines provided by the MSAA regarding the organisation, promotion, and conduct of Fundraising Activities.
- The Fundraiser must not make any false or misleading statements in the course of Fundraising Activities.
- The Fundraiser must not offer inducements, benefits, or prizes beyond what is expressly approved by MSAA.
- The Fundraiser must ensure that any sub-contractors, volunteers, or personnel involved in Fundraising Activities comply with all obligations under these terms and conditions.
FUNDRAISING ACTIVITIES
- The Fundraiser may conduct acceptable Fundraising Activities to include:
- The Fundraiser may not conduct the following Fundraising Activities to include:
- The Fundraiser is responsible for the planning, management and promotion of their Fundraising Activities.
- The Fundraiser agrees to pay all costs associated with their Fundraising Activities, unless otherwise agreed by MSAA in writing. (can they deduct costs of running from the funds raised ie provided it is no more than 25% for example)
USE AND DISCLOSURE OF PERSONAL INFORMATION
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MSAA uses personal information for the following purposes:
- To receive and process donations;
- To administer newsletter subscriptions and other communications;
- To respond to enquiries and correspond with individuals;
- To manage, plan, and facilitate events, fundraising activities, and projects;
- To improve Website functionality, performance, and user experience;
- To comply with applicable laws, regulations, and reporting requirements;
- To conduct market research, impact assessment, internal analytics, and improve services;
- To evaluate donor impact and enhance the effectiveness of MSAA programs;
- For other purposes associated with the primary purpose of collection, or as otherwise authorised by you or the law.
Disclosure of personal information may occur to trusted third parties who provide payment processing, information technology, marketing, data storage, event management, legal, or compliance services to MSAA. All disclosures are subject to appropriate contractual and security safeguards to protect confidentiality. MSAA does not sell, rent, or licence personal information to third parties for marketing or commercial purposes.
MSAA may use your personal information to provide information about programs, fundraising initiatives, events, and other opportunities consistent with MSAA’s mission. You may opt out of receiving direct marketing communications at any time by using the unsubscribe link in emails or by contacting MSAA at the details below. Opting out of direct marketing does not restrict MSAA from contacting you about transactions or matters necessary for legal or operational purposes. MSAA will only use sensitive information for direct marketing with your explicit consent.
DATA STORAGE AND SECURITY
MSAA implements reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored in secure electronic databases and/or paper files. Security measures include password protection, firewalls, encryption protocols, locked physical facilities, and restricted access procedures.
Personal information is retained only for as long as necessary for the purposes for which it was collected or as required by law. When personal information is no longer required, MSAA will take reasonable steps to destroy or de-identify such information in accordance with legal requirements.
OVERSEAS DISCLOSURES
- Personal information may be disclosed to overseas recipients (such as data storage providers or outsourced IT suppliers supporting MSAA’s operations outside Australia). When such disclosures occur, MSAA will take reasonable steps to ensure overseas recipients comply with the APPs or equivalent standards, except in cases of legal exceptions.
- If you request MSAA to transfer your information to an overseas recipient, that recipient may not be required to comply with Australian privacy laws. MSAA may disclaim responsibility for any mishandling by that recipient to the extent permitted by law.
ACCESS AND CORRECTION
You are entitled to request access to personal information held by MSAA and request correction of inaccurate or incomplete information. Access and correction requests should be made in writing to:
MSAA will respond to your request within a reasonable timeframe. Where MSAA refuses access or correction, you will be provided with written reasons, and in the case of correction refusal, allowed to add a statement to your file.
ANONYMITY AND PSEUDONYMITY
Where lawful and practicable, MSAA allows individuals to interact anonymously or using a pseudonym, such as for general website enquiries. Certain services (including donations and newsletter subscriptions) require provision of personal information, and anonymity may not be feasible.
COMPLAINTS AND PRIVACY QUERIES
If you have any concerns or complaints regarding MSAA’s handling of personal information, please contact theus using the contact details below. MSAA will acknowledge your complaint within 7 business days and will aim to resolve all complaints promptly and fairly. Complex matters may require additional time for investigation, and you will be kept informed of progress.
Please contact infor@msaa.org.au for any concerns or complaints.
If you are dissatisfied with MSAA’s response or believe MSAA has breached the APPs or the Privacy Act, you may lodge a complaint with the Office of the Australian Information Commissioner (“OAIC”).
Contact: www.oaic.gov.au or telephone 1300 363 992.
CHANGES TO THIS PRIVACY POLICY
MSAA may amend or update this Privacy Policy from time to time, with or without notice. Changes will be published on the Website and take effect from the date of publication. Please review this policy periodically to remain informed of updates.
This Privacy Policy applies to all activities of MSAA and its subsidiaries or affiliates in Australia, unless otherwise specified.
Last updated 18-Mar-2026
